Privacy Policy

Information We Collect

We collect information that you voluntarily provide when contacting us, requesting our services, submitting inquiries, or communicating with our team. This information may include your name, company or organization, job title, email address, phone number, country or location, and any other details you choose to provide.

We also collect certain technical information automatically when you visit our website. This may include your IP address, browser type, device information, operating system, referring website, pages visited, visit duration, and general website usage data.

To improve the performance of our website and better understand visitor behavior, we may use cookies and similar technologies. These technologies help us enhance functionality, measure traffic, and provide a better browsing experience. You may disable cookies through your browser settings at any time.

How We Use Your Information

The information we collect is used to respond to inquiries, provide our services, prepare proposals and quotations, communicate throughout project delivery, improve our website and user experience, analyze website performance, maintain security, and comply with applicable legal obligations.

We do not sell, rent, or trade your personal information.

Legal Basis for Processing

Where required by applicable law, we process personal information based on your consent, the performance of a contractual relationship, our legitimate business interests, or compliance with legal and regulatory obligations.

Information Sharing

We may share your information with carefully selected service providers, technology partners, hosting providers, analytics platforms, or governmental and regulatory authorities where disclosure is required by law. Any third party processing information on our behalf is expected to maintain appropriate security and confidentiality standards.

Data Security

We implement appropriate administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, misuse, or destruction. While we continuously maintain industry-standard security practices, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

Data Retention

Personal information is retained only for as long as necessary to provide our services, fulfill contractual commitments, satisfy legal and regulatory requirements, resolve disputes, and enforce our agreements. When information is no longer required, it is securely deleted or anonymized where appropriate.

Your Rights

Depending on your country or applicable regulations, you may have the right to access your personal information, request corrections, request deletion of your information, withdraw previously granted consent, object to certain processing activities, or request a copy of your information where such rights are available under applicable law.

International Data Transfers

Where necessary, your information may be processed or stored in countries outside your place of residence through trusted service providers. Whenever international transfers occur, appropriate safeguards are implemented to protect your personal information in accordance with applicable data protection laws.

Third-Party Services

Our website may include links to third-party websites or integrate external services for functionality or analytics. These websites operate independently from DOO®, and we encourage you to review their respective privacy policies before providing any personal information.

Children's Privacy

Our website and services are intended for businesses, organizations, and professional audiences. We do not knowingly collect personal information from children, and if such information is identified, it will be removed promptly.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services, legal obligations, or operational practices. Any revisions will be published on this page together with the updated effective date.

Contact Us

If you have any questions regarding this Privacy Policy or the way your personal information is handled, please contact us.

DOO®
Brand Strategy • Corporate Communication • Digital Experience

Email: info@doo.com.sa
Website: doo.com.sa

Compliance

DOO® is committed to protecting personal information responsibly and handling data in accordance with applicable privacy and data protection regulations, including the Saudi Personal Data Protection Law (PDPL) where applicable.