DOO® Signature Program

Communication®

Communication®

Communication®

Editorial, Digital & Organizational Communication Systems

Editorial, Digital & Organizational Communication Systems

Communication® is DOO®’s signature program for organizations that need to communicate complex information with greater clarity, consistency, and impact.

The program brings editorial, digital, and organizational communication together into one connected system — helping organizations structure what they communicate, how they present it, and how audiences experience information across publications, platforms, and internal channels.

Communication® program cover image

The Challenge

More information does not always create better communication.

More information does not always create better communication.

More information does not always create better communication.

Organizations communicate across an increasing number of audiences, channels, documents, and platforms.

Without a clear system, information becomes fragmented — reports feel disconnected from digital platforms, internal communication operates independently from external messaging, and important information becomes difficult to understand.

Communication® brings structure to this complexity, creating connected communication systems that make information clearer, more consistent, and easier to experience.

Why Communication®

Turn complex information into clear communication.

Turn complex information into clear communication.

Turn complex information into clear communication.

01

Greater Clarity

Organize complex information into structures that audiences can understand and navigate.

02

Consistent Communication

Create greater alignment across publications, digital platforms, presentations, and organizational channels.

03

Stronger Storytelling

Transform information, achievements, strategy, and performance into meaningful narratives.

04

Better Information Design

Use hierarchy, typography, data visualization, and editorial systems to improve comprehension.

05

Connected Channels

Align editorial, digital, and internal communication within one coherent framework.

06

Built for Continuity

Create systems and templates that teams can use consistently beyond a single publication or campaign.

Our Approach

Structure before expression.

Structure before expression.

Structure before expression.

Communication® begins by understanding the information, audience, purpose, and channel before determining how communication should look. The objective is not simply to design content, but to build systems that help organizations communicate consistently and effectively over time.

Clarity First

We simplify complexity without removing the substance, meaning, or importance of the information.

Audience-Led

Different audiences require different levels of information, context, language, and interaction.

Editorial Thinking

Narrative, hierarchy, typography, imagery, and information design work together to guide understanding.

Connected Systems

Reports, websites, presentations, internal communication, and digital content should reinforce one organizational voice rather than operate independently.

The Journey

From information to meaningful communication.

From information to meaningful communication.

From information to meaningful communication.

01

Understand

Communication objectives
Audience groups
Existing channels
Content landscape
Information requirements
Organizational context

02

Structure

Content architecture
Information hierarchy
Narrative framework
Communication priorities
Channel strategy
Editorial structure

03

Create

Content development
Editorial direction
Visual communication
Information design
Data visualization
Digital direction

04

Build

Publications
Digital platforms
Presentations
Templates
Internal communication tools
Content systems

05

Enable

Guidelines
Templates
Asset systems
Implementation
Knowledge transfer
Ongoing communication framework

What We Deliver

Communication systems designed around information, audience, and purpose.

Communication systems designed around information, audience, and purpose.

Communication systems designed around information, audience, and purpose.

Editorial & Reporting

Annual Reports
Executive Reports
Investor Publications
Government Publications
Corporate Reports
Sustainability Reports
Special Publications
Editorial Design Systems

Content & Narrative

Content Architecture
Editorial Strategy
Corporate Storytelling
Content Development
Copywriting
Messaging Frameworks
Information Structuring

Information Design

Data Visualization
Infographics
Charts & Diagrams
Performance Communication
Information Hierarchy
Complex Data Simplification

Presentation Systems

Executive Presentations
Corporate Presentations
Investor Presentations
Presentation Templates
Leadership Communication Materials

Digital Communication

Website Strategy
Content Architecture
UX/UI Direction
Corporate Websites
Digital Publications
Interactive Reports
Digital Communication Systems

Organizational Communication

Internal Communication Systems
Employer Communication
Leadership Communication
Employee Publications
Organizational Campaigns
Internal Content Frameworks

The exact communication system is tailored to the organization, audience, content requirements, and channels involved.

Selected Work

Complex stories, made clear.

Complex stories, made clear.

Complex stories, made clear.

What Communication® Creates

Communication people can understand, navigate, and trust.

Communication people can understand, navigate, and trust.

Communication people can understand, navigate, and trust.

Clearer Information

Clearer Information

Stronger Organizational Narrative

Stronger Organizational Narrative

Consistent Communication

Consistent Communication

Better Audience Understanding

Better Audience Understanding

More Effective Information Design

More Effective Information Design

Scalable Communication Systems

Scalable Communication Systems

Questions

Before we begin.

Before we begin.

Before we begin.

What types of organizations is Communication® designed for?

Can Communication® be used for a single annual report?

Does DOO® develop the content as well as the design?

Can Communication® include a website?

Does the program include data visualization?

Can Communication® support internal communication?

Finer Points

Finer Points

01

Timeline

Project dependent
Communication® engagements vary depending on content volume, stakeholder structure, number of channels, language requirements, approvals, and production complexity.

02

Participation

Access to relevant organizational information
Coordination with content owners
Stakeholder interviews when required
Timely content review
Data and information validation
Key approvals at defined milestones

03

Deliverables

Depending on scope:
Communication Framework
Content Architecture
Editorial System
Publication or Digital Experience
Information Design System
Templates & Assets
Communication Guidelines

04

Working Model

Communication® can be delivered as a focused publication project or as a broader ongoing communication system involving multiple departments, audiences, and channels.

05

Continuity

Systems, templates, and guidelines can be developed to support future publications, reporting cycles, digital updates, and ongoing organizational communication.

Explore DOO® Signature Programs

Built for every stage of the brand.

Built for every stage of the brand.

Built for every stage of the brand.

Building Strategic Brand Foundations

Repositioning Brands for What’s Next

Designing Branded Experiences Across Every Touchpoint

Communication®

Make complex information clear.

Make complex information clear.

Make complex information clear.

Build a communication system that transforms information into clear, consistent, and meaningful experiences across every audience and channel.