DOO® Signature Program

Experience®

Experience®

Experience®

Designing Branded Experiences Across Every Touchpoint

Designing Branded Experiences Across Every Touchpoint

Experience® is DOO®’s signature program for organizations that want their brand to be experienced — not simply seen.

The program translates brand strategy and identity into meaningful physical, spatial, and sensory touchpoints, connecting environments, events, packaging, awards, corporate gifts, and branded interactions within one cohesive experience system.

Experience® program cover image

The Challenge

A brand is experienced wherever people meet it.

A brand is experienced wherever people meet it.

A brand is experienced wherever people meet it.

A strong identity can lose its impact when the experiences surrounding it feel disconnected.

An event, space, package, sign, gift, award, or physical touchpoint may appear individually well designed — yet without a shared system, the overall brand experience becomes fragmented.

Experience® connects these interactions, translating brand strategy into coherent physical and experiential expressions that people can see, navigate, touch, receive, and remember.

Why Experience®

Turn every interaction into part of the brand.

Turn every interaction into part of the brand.

Turn every interaction into part of the brand.

01

Connected Experiences

Bring physical and experiential touchpoints into one coherent brand system.

02

Stronger Brand Presence

Extend identity beyond communication into the environments and objects people actually encounter.

03

Memorable Interactions

Create meaningful moments that strengthen recognition and emotional connection.

04

Consistency Across Touchpoints

Maintain brand integrity across spaces, events, packaging, signage, and physical applications.

05

Designed in Detail

Consider materials, scale, production, usability, and context as part of the creative process.

06

From Concept to Reality

Connect creative direction with practical implementation and production requirements.

Our Approach

From brand system to lived experience.

From brand system to lived experience.

From brand system to lived experience.

Experience® begins with the brand and considers how it should behave when it enters the physical world. Every touchpoint is treated as part of a larger system — allowing environments, objects, events, and interactions to reinforce the same strategic idea.

Brand-Led

Every experience begins with the brand’s strategy, identity, personality, and intended perception.

Context Matters

We design for the environment, audience, occasion, behavior, and operational requirements surrounding each interaction.

Detail Creates Value

Material, proportion, finish, typography, production, and physical execution all influence how the brand is perceived.

One Connected System

Individual touchpoints should not compete with each other. They should work together to create one recognizable experience.

The Journey

From brand idea to real-world experience.

From brand idea to real-world experience.

From brand idea to real-world experience.

01

Understand

Brand context
Audience
Environment
User journey
Operational requirements
Existing touchpoints

02

Define

Experience objectives
Touchpoint strategy
Experience principles
Creative territories
Priority interactions

03

Design

Experience concept
Spatial graphics
Packaging
Signage
Objects
Event systems
Material direction

04

Develop

Design detailing
Specifications
Production files
Material selection
Prototyping
Supplier coordination

05

Deliver

Production guidance
Implementation
Quality control
Installation support
Final experience assets

What We Deliver

A connected system of branded experiences.

A connected system of branded experiences.

A connected system of branded experiences.

Spatial

Environmental Branding
Spatial Graphics
Signage & Wayfinding
Workplace Branding
Retail Brand Environments
Hospitality Touchpoints

Events & Activations

Event Identity Systems
Event Branding
Branded Environments
Exhibition Experiences
Activations
Stage & Backdrop Systems
Event Collateral

Awards & Corporate Gifts

Award Concept Development
Bespoke Award Design
Corporate Gift Concepts
Executive Gifts
Recognition Programs
Premium Presentation & Packaging

Experience Direction

Experience Strategy
Creative Direction
Material Direction
Experience Guidelines
Production Specifications
Implementation Guidance

Packaging

Packaging Systems
Structural Packaging Direction
Labels
Product Presentation
Premium Packaging
Unboxing Experience

Brand Touchpoints

Printed Materials
Branded Objects
Corporate Applications
Presentation Kits
Welcome Kits
Customer Touchpoints

The exact experience system is tailored to the brand, audience, environment, and requirements of each engagement.

Selected Work

Brands made tangible.

Brands made tangible.

Brands made tangible.

What Experience® Creates

A brand people can experience and remember.

A brand people can experience and remember.

A brand people can experience and remember.

Stronger Brand Presence

Stronger Brand Presence

Consistent Physical Experiences

Consistent Physical Experiences

More Memorable Interactions

More Memorable Interactions

Higher Perceived Brand Value

Higher Perceived Brand Value

Better Touchpoint Integration

Better Touchpoint Integration

Distinctive Real-World Expression

Distinctive Real-World Expression

Questions

Before we begin.

Before we begin.

Before we begin.

What types of experiences can Experience® cover?

Do we need an existing brand identity?

Can DOO® handle production as well as design?

Can Experience® cover only one touchpoint?

Can the program include events?

Can Experience® work alongside other Signature Programs?

Finer Points

Finer Points

01

Timeline

Project dependent
Experience® engagements vary significantly depending on scale, production requirements, number of touchpoints, suppliers, and implementation complexity.

02

Participation

Access to existing brand assets
Clear operational requirements
Stakeholder collaboration
Site or environment information where applicable
Timely design and production approvals

03

Deliverables

Depending on scope:
Experience Concept
Creative Direction
Touchpoint Design System
Production-Ready Artwork
Material & Finish Specifications
Prototype Direction
Implementation Guidelines

04

Working Model

Strategy and design can be developed remotely, with site visits, workshops, production reviews, and implementation support incorporated when required.

05

Production

Production requirements are assessed individually based on location, materials, quantities, technical requirements, timelines, and supplier capabilities.

Continue with DOO®

Built for every stage of the brand.

Built for every stage of the brand.

Built for every stage of the brand.

Building Strategic Brand Foundations

Repositioning Brands for What’s Next

Communication®

Editorial, Digital & Organizational Communication Systems

Experience®

Make the brand tangible.

Make the brand tangible.

Make the brand tangible.

Turn your brand into a connected experience across the places, objects, moments, and interactions that matter.